Merchandise will be processed within 5-7 business days, and accessories are approximately 15 business days.

From local warehouse in Germany.

If you do not receive the update for more than 30 days, please contact us by email: support@varoninc.pl

Yes, before it ships. If it's already shipped, you can return it for a refund.

We also want to talk to you! Please contact us with any questions, concerns, or comments. We'll get back to you within 48 hours. However, please note that inquiries received on Friday will be responded to the following Monday or sooner.

• You have a 30-day return period from the date you receive the goods.
• Conditions: Goods must be in their original condition, unused and in their original packaging.
• Procedure: If you wish to request a refund, please contact us within the specified timeframe.

Returns are processed within 7 days of receiving the products.

Yes, we offer a 1-year warranty. For more information, please see our warranty terms and conditions.

• Do not use the oxygen generator near open flames or while smoking.
• Pay attention to your oxygen concentration and check your device regularly to ensure there are no alarms and that you are receiving enough oxygen.
• Too low an oxygen concentration negatively affects inhalation and the life of the device.
• If you use an oxygen concentrator due to chronic health problems, monitor changes in your blood oxygen levels regularly.

• Pulsatile Flow : Automatically recognizes your breathing and releases oxygen as you inhale, stopping as you exhale.
• Continuous flow : Continuously releases oxygen whether you inhale or exhale.
• Pulse flow mode is mainly used in portable devices to extend the usage time.

• Typically, noise levels range from 30 to 60 decibels (dBA), which is equivalent to a quiet conversation.
• The VARON VP-01 generates less than 58 dB, while the VARON VL-02 achieves a value below 45 dB.

When the oxygen concentrator has a fault, an alarm sounds and the following error code is displayed:

• F0001 : Alarm due to low battery charge.
• F0002 : No breathing detected.
• F0011 : High temperature alarm.
• F0012 : Alarm caused by incorrect oxygen sensor values.

A doctor's prescription is not required.

Our products are not FAA (Federal Aviation Administration) approved, we recommend their use only for ground excursions.

It separates oxygen from the air so you can inhale it as needed. It can be powered by alternating current (AC) or direct current (DC) and has a rechargeable battery.

Yes, they can be charged using an AC cable, in a car using a DC cable, or, depending on the model, using an external charger. Average charging time is 4 to 5 hours.

It helps in the efficient absorption of small particles into the respiratory tract with fewer side effects.

Yes, it supports 100-240V AC and 12-16.8V DC power supply, so it can be used worldwide and charged in a vehicle.

• Home models can be left running 24/7, even while you sleep.
• Portable devices are equipped with overheating protection and turn off every 4 hours.

It depends on the model – in some models water can be added as needed.

The VP-2 model has replaceable batteries to extend its life.

Portable Hubs : Small, lightweight and battery-powered, perfect for travel.

Stationary concentrators : Larger, with higher oxygen flow, recommended for longer-term use at home.

• Clean the body of the device regularly.
• Clean your nasal probe at least once a week.
• Clean the air filter once a month.